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Troubleshoot Connectors

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Ensure that your connector version and OpenMetadata version match

Many errors in metadata ingestion can be the result of a version mismatch between your connector and the OpenMetadata server. Entities and other schemas evolve with each release of OpenMetadata.
Connector and OpenMetadata server versions are numbered using an x.y.z scheme. Where x is the major version, y is the minor version, and z is the patch version. Please ensure that your connector minor (y) version matches the minor version of your OpenMetadata deployment.
Run the following command to test your version of openmetadata-ingestion.
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metadata --version
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Use the information menu in your OpenMetadata deployment user interface to check the version of OpenMetadata. The figure below illustrates how to do this.

To Upgrade Your Connector

Run the following command, replacing <connector name> with the appropriate name for your connector. See the documentation for your connector if you are not sure what name to use.
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pip3 install --upgrade 'openmetadata-ingestion[<connector name>]'
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To Upgrade OpenMetadata

See Upgrade OpenMetadata to upgrade production and production-like deployments.
See Upgrade OpenMetadata (Local Deployment) to upgrade a test version of OpenMetadata deployed following the instructions in Run OpenMetadata.

ERROR: No matching distribution found for openmetadata-ingestion

If you receive the following errors when installing connectors:
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ERROR: Could not find a version that satisfies the requirement openmetadata-ingestion....
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ERROR: No matching distribution found for openmetadata-ingestion...
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Please ensure that your Python version is 3.8.0 or above.

ERROR: Failed building wheel for cryptography

When attempting to install connector Python packages, you might encounter the following error. The error might include a mention of a Rust compiler.
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Failed to build cryptography
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ERROR: Could not build wheels for cryptography which use PEP 517 and cannot be installed directly
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This error usually occurs due to an older version of pip. Try upgrading pip as follows.
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pip3 install --upgrade pip setuptools
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