Troubleshooting Okta SSO
Troubleshooting Ingesion with Okta SSO via CLI or Ariflow
AuthenticationException: During metadata ingestion process if you face the see the error
AuthenticationException
with messageCould not fetch the access token please validate the orgURL & clientId in configuration
, One of the possible reason for this error could be that you are passing incorrectclientId
in thesecurityConfig
, Make sure you are passingclientId
of the Ingestion Client (i.e the service application) and not the Single Page Application. If theclientId
provided is correct and you are still facing this error then please also validate theorgURL
, expected value fororgURL
field is<ISSUER-URL>/v1/token
RSA key format is not supported: If you are getting the error as
RSA key format is not supported
, this might be due to incorrectprivateKey
passed in thesecurityConfig
configuration for ingestion. TheprivateKey
field refers to thepublic/private keypair
please refer to step 1 ofCreating Service Application
. A sample configuration forprivateKey
looks like as follows:
- User instance not found: If you are getting an error as
user instance for <client id> not found
, this is because you might not have added Ingestion Okta Service Application clientId in principles. Please refer to the configuration for your deployment.