> ## Documentation Index
> Fetch the complete documentation index at: https://docs.open-metadata.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Snowflake Troubleshooting Guide | OpenMetadata Support

> Fix Snowflake connector issues fast with OpenMetadata'stroubleshooting guide. Get solutions for common problems, error codes, and connection failures.

## Troubleshooting

## Workflow Deployment Error

If there were any errors during the workflow deployment process, the
Ingestion Pipeline Entity will still be created, but no workflow will be
present in the Ingestion container.

* You can then Edit the Ingestion Pipeline and **Deploy** it again.
* From the Connection tab, you can also Edit the Service if needed.

## Connector Debug Troubleshooting

This section provides instructions to help resolve common issues encountered during connector setup and metadata ingestion in OpenMetadata. Below are some of the most frequently observed troubleshooting scenarios.

## How to Enable Debug Logging for Any Ingestion

To enable debug logging for any ingestion workflow in OpenMetadata:

1. **Navigate to Services**
   Go to **Settings > Services > Service Type** (e.g., Database) in the OpenMetadata UI.

2. **Select a Service**
   Choose the specific service for which you want to enable debug logging.

3. **Access Ingestion Tab**
   Go to the **Ingestion tab** and click the three-dot menu on the right-hand side of the ingestion type, and select Edit.

4. **Enable Debug Logging**
   In the configuration dialog, enable the **Debug Log** option and click **Next**.

5. **Schedule and Submit**
   Configure the schedule if needed and click **Submit** to apply the changes.

## Permission Issues

If you encounter permission-related errors during connector setup or metadata ingestion, ensure that all the prerequisites and access configurations specified for each connector are properly implemented. Refer to the connector-specific documentation to verify the required permissions.

## Snowflake User Access Disabled

If you encounter the following error when attempting to connect to a Snowflake database:

```yaml theme={null}

(snowflake.connector.errors.DatabaseError) 250001 (08001): None: Failed to connect to DB: <your-account>.snowflakecomputing.com:443. User access disabled. Contact your local system administrator.

```

This indicates that the Snowflake user account used for the connection has been **disabled**.

### Resolution

1. **Log in to Snowflake** using an account with administrative privileges.
2. Run the following SQL command to re-enable the user:

   ```sql theme={null}
   ALTER USER <username> SET DISABLED = FALSE;
   ```