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Login Configuration

Login Configuration protects your instance against repeated failed sign-in attempts and controls how long a signed-in session stays valid. Use it to decide:
  • How many wrong passwords an account tolerates before it’s temporarily locked out
  • How long that lockout lasts
  • How often a signed-in user is asked to sign in again
Getting this right matters for security (too lenient invites brute-force attempts) and for user experience (too strict logs people out constantly). To configure Login Configuration, follow the steps below:
  1. Navigate to Settings > Preferences > Login Configuration. Login Configuration settings
  2. Click Edit. Login Configuration page with Edit button
  3. Set the following fields:
    • Max Login Fail Attempts: Number of consecutive failed login attempts allowed before the account is temporarily blocked. Default: 3.
    • Access Block Time: How long, in seconds, an account stays blocked after exceeding the max failed attempts. Default: 30.
    • JWT Token Expiry Time: How long, in seconds, a login session token remains valid before the user must sign in again. Default: 3600.
    Edit Login Configuration form
  4. Click Save.
Changes to Login Configuration can take a few minutes to take effect across the platform.